Tech by LLM
Laura L Martin
Knowledge Management, Process Analysis & Improvement, Documentation and more
Summary of Professional Corporate Experience and Skill Sets
30+ years of experience strategizing and delivering corporate solutions in a variety of disciplines.
Proven results in revenue growth, cost saving initiatives and improving the client experience at all levels.
Extensive experience in the fintech sector. Present and former positions include:
Assistant Vice President in Technology Knowledge Management (LPL Financial)
Vice President in Technology (Merrill Lynch)
Product Manager (Merrill Lynch)
Business Analyst (Merrill Lynch)
Documentation Manager (Bankers Trust)
Technical Writer (numerous companies)
President/Owner of LMA Business Solutions and Tech by LLM
Extensive Experience
Knowledge Management
Knowledge Base Creator
Document / Data / Content Management
CMS (Content Management Systems)
Technical Writing / Documentation
Business Analysis
Requirements & information gathering
Analysis of business needs, software needs, process needs
Process Analysis and Reengineering
For business procedures and processes
For software usability and menu flow
Organization / Business Management
Training / Teaching / Training Program Design & Development
Customer Support / Customer Liaison
Corporate Communications
Additional Experience
Project Management
Business Development
Business Continuity
Software Migration Management
Database Design & Administration
(front-end design only, not as developer)Marketing - Developing strategies and brand identity.
Advertising - Designing ads (film/video & print)
Web Design
Presentation Design
Film and Video Production / Commercial Advertising
(Conceptualization, Writer, Director, Producer)
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