Tech by LLM
Laura L Martin
Knowledge Manager, Process Analysis & Improvement, Documentation Specialist
Summary of Professional Corporate Experience and Skill Sets
Over 30 years of experience strategizing and delivering corporate solutions in a variety of disciplines.
Proven results in revenue growth, cost saving initiatives and improving the client experience at all levels.
Extensive experience in the fintech sector. Present and former positions include:
Assistant Vice President in Technology Knowledge Management (LPL Financial)
Vice President in Technology (Merrill Lynch)
Product Manager (Merrill Lynch)
Documentation Manager (Bankers Trust)
President/Owner of LMA Business Solutions and Tech by LLM
Extensive Experience
Knowledge Management
Knowledge Base Creator
Document / Data / Content Management
CMS (Content Management Systems)
Technical Writing / Documentation
Business Analysis
Requirements & information gathering
Analysis of business needs, software needs, process needs
Process Analysis and Reengineering
For business procedures and processes
For software usability and menu flow
Organization / Business Management
Training / Teaching / Training Program Design & Development
Customer Support / Customer Liaison
Corporate Communications
Additional Experience
Project Management
Business Development
Business Continuity
Software Migration Management
Database Design & Administration
(front-end design only, not as developer)Marketing - Developing strategies and brand identity.
Advertising - Designing ads (film/video & print)
Web Design
Presentation Design
Film and Video Production / Commercial Advertising
(Conceptualization, Writer, Director, Producer)
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