Tech by LLM
Laura L Martin
References
August 2021
I worked with Laura at both Banker's Trust and Merrill Lynch. Laura was well-known for her technical writing, documentation, and, business analyst skills. On one project that I was involved in, Laura was responsible for documenting various market and credit risk management software packages. The software would slice and dice financial risks across multiple asset classes and complex derivatives. Laura detailed the numerous user interface options but also the business rationale behind it all. The interfaces were tailored to both financial professionals (traders and risk management) and senior executives. She is an expert at asking the right questions and explaining complex concepts in plain, simple English. Laura enabled our team to greatly improved the software. I highly recommend Laura to anyone needing an experienced technical writer with strong business skills.
Juan Lando
Telco Middleware Sales Specialist at Red Hat
Worked with Laura at Bankers Trust (1990s) & Merrill Lynch (2006)
February 2021
Laura did a great job helping us formalize our strategy for internal and customer content. With Laura's help we transitioned from a document centric strategy to online, organized around our product hierarchy, yielding a controlled vocabulary across customer touch points from campaign to cash as well as throughout engineering teams and our ecosystem partners. No small challenge. Thanks to Laura, we're closing the gap between new features delivered and high quality multimedia customer content being available. Thank you Laura.
Gregory Saxton
Chief Architect at CloudFrame Inc.
Supervisor for Laura at CloudFrame, 2020-2021
September 2020
I highly recommend Laura Martin as a candidate for employment. Laura was employed by Hargrove Engineers+Constructors as a technical writer in the Procedure Writing Group from 2011 to 2020.
Laura was responsible for procedure writing and developing standards and access/sharing methods for document inventory and management. Laura consistently produced quality work and took on various complex tasks that resulted in many accolades from the client. Her knowledge of computers and software was beneficial to the entire group.
Laura would be a tremendous asset for your company and I am confident that she will establish productive relationships with your staff and clients. If you have any questions with regard to her background or qualifications, please do not hesitate to contact me.
Robert E. Henderson
Procedure Writing Group Team Leader (Retired)
Hargrove Engineers+Constructors
Supervisor for Laura at Hargrove, 2011-2019
September 2020
I have worked as a teammate with Laura Martin for 9 years writing maintenance procedures for power plant equipment. Laura is dedicated, hardworking, articulate, and professional. She has a positive attitude that makes her a pleasure to work with. She has excellent technical skills in Microsoft Office products and advanced experience in documentation, technical writing/procedure writing, and data management.
She has demonstrated all these skills over the last years by researching equipment, creating maintenance procedures, designing equipment maintenance schedules, interacting with suppliers, and supporting our customers’ needs.
As a colleague, I highly recommend Laura. I am sure that she will become a valuable employee to your company.
If you wish to know more details, please do not hesitate to contact me.
Linda Page
Chemical Engineer & Procedure Writer
Worked with Laura Martin at Hargrove, 2011-2020
May 2013
I worked with Laura at Merrill Lynch when she was Manager of a 10,000-user document management system.
Laura's superior management skills and passion for process improvement resulted in a major reduction in trouble tickets while increasing the user base. In addition, the support website she built became the go-to place for users to find answers to common problems and reduced calls to support personnel.
She cared about her team and lobbied for their interests with upper management. I would highly recommend Laura Martin for any management role which can take advantage of her information organization and process improvement skills.
Kumar Tadepalli
Vice President at Merrill Lynch, Director at BlackRock
Worked with Laura at Merrill Lynch, 2003-2006
March 2008
Two thumbs up for Laura, she is very sharp, energetic and passionate about her work.
Matt Mahan
Vice President at Merrill Lynch
Worked with Laura at Merrill Lynch, 2006-2008
March 2008
I've worked with Laura while evaluating and recommending collaboration solutions. I've always found her to be thorough, imaginative and, as a plus, tough-minded. Laura has an innate ability to focus on key points with an eye toward delivering product value to the client.
She has an awareness of the financial aspects of providing product, while not missing the ability to deliver a strategic as well as tactical solution. While coordinating the work of others, as well as providing direction and guidance, she can be hands-on when and as required. She'd be a valued resource in any organization lucky enough to bring her on.
Ray Walters
Vice President at Merrill Lynch
Worked with Laura at Merrill Lynch, 2005-2008
December 2007
Laura has worked for me on a number of projects both at Bankers Trust and Merrill Lynch. She is exceptional, highly motivated, dedicated, and hard working, willing to put in the extra effort to provide a quality product.
I subsequently worked with Laura when we reversed roles and she became an employee and I a consultant at ML. Again, she proved to be a dedicated world-class performer. Top qualities: Great Results, Personable, Creative.
Tim Mullins
Managing Director at Bankers Trust, Director at Merrill Lynch
Hired Laura as a consultant for projects in 1993 (at Bankers Trust), and in 1997 and 2001 (at Merrill)
June 2007
Self-motivated, articulate, and technically savvy, moreover, the Southern charm certainly doesn't hurt. She helped me to successfully lead a cross functional task force by influence and not authority over and above her day-job. I recommend her most enthusiastically.
Sheng (Sean) Tzou
Vice President at Merrill Lynch
Worked with Laura at Merrill Lynch, 2005-2006
May 2007
Laura is a great person and gives a lot of importance to quality. She is super sincere and has a very good understanding of content management systems. Her content writing skills are excellent.
Siddharth Jain
Systems Programmer at Merrill Lynch
Worked with Laura at Merrill Lynch, 2004-2005